Shipping & Delivery
Svarnalaya ships to all serviceable pin codes across India using reliable national courier partners.
1. Shipping Charges & Payment Options
- Free Shipping Across India: We offer ₹0 (Free) Standard Shipping on all orders across India, including both Prepaid and Cash on Delivery (COD) orders. There are no hidden handling or packaging fees at checkout.
- Prepaid Offer: Customers choosing online prepaid payment at checkout can avail an extra 10% discount using coupon code SVARNA10.
2. Order Processing & Dispatch Time
- All orders are quality-checked, packed, and dispatched from our facility in Khanna, Punjab within 2–3 working days (Monday to Saturday, excluding public holidays).
- Orders placed after 2:00 PM IST on Saturday or on Sunday are processed on the following Monday.
3. Estimated Delivery Timeline
Once dispatched, orders are delivered within 5–7 working days depending on your city and pin code:
- Punjab, Delhi NCR & North India: 3–5 working days after dispatch
- Metro Cities (Mumbai, Bengaluru, Hyderabad, Kolkata, Chennai, Pune): 4–6 working days after dispatch
- Rest of India: 5–7 working days after dispatch
- Total Delivery Time (Processing + Transit): 7–10 working days from the date of order placement.
4. Order Tracking
- As soon as your order is handed over to our courier partner, you will receive a live tracking link and AWB tracking number via SMS, WhatsApp, and Email.
- You can also track your shipment anytime using the Track Order page on our website.
5. Contact Us for Shipping Queries
Email: hello@svarnalaya.com
Phone / WhatsApp: +91 62844 05612
Dispatch Warehouse: #250 Svarnalaya, Near IDBI Bank, Street Number 3, Khanna, Punjab 141401, India